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Please be patient as the Surgery receives about 400 telephone calls EVERY day.
Also note, that all calls are recorded for training and for accuracy.

Llynfi Surgery has one of the latest digital telephone systems. With this system you will hear a recorded message which offers you a selection of options, these have been simplified recently so listen carefully:

·
House Calls (please ring as early as possible) Press 1
·
For all doctor appointments please ring between 08:30 am and 10:00 am. Press 2
·
To cancel an appointment (ring 24 hrs  a day) Press 3 and follow the instructions.
·
For other enquiries Press 4
         NB.  Appointments for nurses and clinics can be made any                time during office hours

If you wish to speak to a specific doctor this can usually be arranged. The receptionist will suggest that the doctor will telephone you after surgery has finished, to avoid disruption to consultations. This will usually be at approximately 11.30 a.m. when the Doctor has finished morning surgery.

Calls to the surgery should cost no more than a local call.  Calls from mobiles may charge more, consult your telephony provider for details
Telephone System